Airline seating policies for plus-size passengers spark debate on discrimination and comfort.
At a Glance
- Some airlines require larger passengers to purchase two seats, raising concerns about discrimination
- Southwest Airlines introduced a “Customer of Size” policy allowing free extra seats for plus-size passengers
- Advocacy groups call for clearer, consistent rules to prevent discrimination and reduce passenger anxiety
- Over 40% of the American population is considered obese, according to the CDC
- Experts suggest airlines should provide clear, uniformly applied policies that respect customer dignity
Airlines Grapple with Seating Policies for Plus-Size Passengers
The airline industry is facing increased scrutiny over its policies regarding seating for plus-size passengers. With over 40% of the American population classified as obese according to the CDC, airlines are being forced to address the comfort of fat travelers. Some carriers require these passengers to purchase two seats, a practice that has sparked heated debate and calls for anti-discrimination measures.
Southwest Airlines has taken a step to address this issue by introducing a “Customer of Size” policy. This new approach allows plus-size passengers to receive an extra seat for free if needed, aiming to ensure safe and comfortable seating for all travelers. Passengers can also purchase two tickets and request a refund for the extra seat after traveling if the flight wasn’t full.
Southwest Airlines says plus-size passengers who may have difficulty sitting comfortably in their seats can get an extra one for free. https://t.co/epI5r2eYXm pic.twitter.com/wiDbNiwN2v
— ABC7 Eyewitness News (@ABC7) December 15, 2023
Calls for Clearer Regulations and Consistency
The Obesity Collective in Australia is among the advocacy groups calling for clearer and more consistent rules to prevent discrimination and reduce anxiety for affected passengers. These organizations argue that obesity should not be viewed solely as a lifestyle choice, as scientific understanding of the condition has evolved.
“Should we determine that a customer is unable to be seated on a flight without compromising his own safety, or those around him, our check-in staff or cabin crew will work to amend the customer’s seating to ensure that he can travel safely,” a Scoot spokesperson said.
The Australian Human Rights Commission has suggested that charging more for larger passengers could be considered unlawful disability discrimination. This perspective aligns with a 2008 Canadian Supreme Court ruling that allows the obese to get two seats for the price of one on domestic flights.
Passenger Experiences and Industry Challenges
The debate over airline seating policies has highlighted the personal “struggles” of plus-size travelers. Many report feeling anxiety and discomfort when flying, often needing to request seatbelt extenders or facing the possibility of having to purchase an additional seat.
“I am a plus-sized woman and I know it’s uncomfortable for others. If that is an option, could I please have an additional seat,” Kayla Logan recounted asking an airline representative.
The airline industry faces significant challenges in addressing these concerns. Most Boeing jets have seats that are only 17 inches wide, contributing to discomfort for many passengers. Additionally, reduced flight schedules have increased the likelihood of oversold flights and crowded conditions, exacerbating the problem.
